Refund and Return Policy
π Last Updated: December 19, 2024
Thank you for shopping with The Urban Class! ποΈ We hope youβre delighted with your purchase. However, if youβre not completely satisfied for any reason, donβt worry! You can return your item for a full refund or an exchange. Please review the details below for a smooth return process.
Returns
π¦ All returns must:
- Be postmarked within 14 days of the purchase date.
- Be in new, unused condition with all original tags and labels attached.
Return Process
π Step 1: Obtain an RMA Number
Email us at info@theurbanclass.co.in to request a Return Merchandise Authorization (RMA) number.
π¦ Step 2: Pack and Ship
After receiving your RMA number, place the item securely in its original packaging, include your proof of purchase, and send it to:
The Urban Class
Attn: Returns
RMA #
Ranisaltanat, 1st Floor
Near Sahu Cinema
Hazratganj, Lucknow
Uttar Pradesh, 226001
India
βοΈ Alternatively, you can use the prepaid shipping label included with your package.
π Good News: Return shipping charges will be covered by us! π
Refunds
π° After receiving and inspecting your return, weβll process your refund or exchange.
β³ Please allow 7 days from receipt of the item for processing.
π§ Youβll receive an email notification once your return is completed.
Exceptions
β οΈ Defective or Damaged Products
If your item is defective or damaged, please email us at info@theurbanclass.co.in to arrange a refund or exchange.
Questions?
π© Weβre here to help!
For any inquiries about our return policy, reach out to us at info@theurbanclass.co.in.
We value your trust and aim to make every shopping experience seamless. π Thank you for choosing The Urban Class! πβ¨